Complaints Channel
Law no. 93/2021 of December 20 establishes the general regime for the protection of whistleblowers, transposing Directive (EU) 2019/1937 of the Parliament and of the Council of October 23, 2019 on the protection of persons who report breaches of Union law.
In compliance with the law, a whistleblowing channel was created, in which Sidónios Malhas, SA:
- Guarantees independence, impartiality, confidentiality, data protection, secrecy and the absence of conflicts of interest in the processing and analysis of the complaints received, and in any case, the complainant is protected against any form of retaliation, with the possibility of submitting an anonymous complaint;
- It will adopt an attitude of responsibility, independence and trustworthiness when receiving, investigating and dealing with complaints.
If the complaint is anonymous, we will not be able to ask for further clarification, which could jeopardize the outcome of the investigation. Before making a complaint, Sidónios recommends that you read Law no. 93/2021, of December 20, carefully.
To make a complaint online, go to the Complaints Channel.
Direitos e deveres do/a Denunciante
Through this channel you can anonymously and/or confidentially share your knowledge or suspicion of an irregularity, illegality or crime in your organization.
We encourage you to report all irregular, illegal or illicit facts or situations as they represent an ethical, professional and citizenship duty, which are important values of this organization. In this way, you are helping to make the organization safer, fairer and more transparent.
All users of this channel are protected by law, prohibiting any kind of retaliation, ensuring anonymity (when desired) and/or confidentiality. The security of the information shared is guaranteed and only people exclusively designated by the organization and provided for by law will have access to it.
Reports must be made in good faith. Misuse and/or making false statements is serious and undermines the purpose of this channel, and may result in sanctions.
We recommend that you access your record regularly to check its status or to provide any clarification requested by the whistleblowing manager.
If you wish to provide any personal data that allows you to be identified, you can exercise your data protection rights at a later date. Find out more about the organization’s Privacy Policy.
If you have reasonable grounds to believe that the complaint cannot be properly analyzed or resolved within the organization, or that there is a risk of retaliation, you may resort to alternative channels such as contacting the Competent Authorities for this purpose.